Privacy Policy

1. Introduction

Giga Clients (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, watch our case study, book a discovery call, or engage our services.

2. Information We Collect

Personal Information

When you book a discovery call or engage our services, we may collect:

• Name and contact information (email, phone number)
• Agency name and website
• Agency details (services offered, revenue, team size, current clients)
• Your offer, sales process, and outbound activity
• Target accounts, deal sizes, and sales pipeline data

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Video viewing activity, such as how much of a video you watch
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Schedule and hold your discovery call
• Evaluate fit for our services
• Provide and improve our services, including building your outbound strategy and working your target accounts
• Communicate with you about our engagement and our services
• Send relevant business communications (with your consent)
• Analyze website and video usage and optimize user experience
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist in operating our website and delivering our services (e.g., hosting, scheduling, video hosting, analytics, CRM systems)
• Team Members: Our team members who work directly on your accounts and deals
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments
• Team member training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Information from discovery call bookings is retained for up to 3 years after last contact. Client data is retained for the duration of the engagement plus 7 years for legal and tax purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for website functionality, including our booking form and video player
• Analytics Cookies: Help us understand how visitors use our site and watch our videos
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our website or during your scheduled discovery call.